Privacy policy
Last updated: February 2026
1. Data Collection
We collect the following types of information:
Information You Provide
- Name, email address, phone number when creating an account
- Vehicle information (plate, brand, model, color)
- Payment information when making a booking
- Reviews and ratings you submit
- Messages sent through our contact form
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on the platform
- Cookies and similar tracking technologies
2. How We Use Your Data
We use your personal data for the following purposes:
- Processing and managing your bookings
- Communicating booking confirmations and updates
- Providing customer support
- Improving our platform and services
- Sending promotional offers (only with your consent)
- Detecting and preventing fraud
- Complying with legal obligations
3. Data Sharing
We share your personal data only when necessary for the provision of our services: with parking facilities to process your booking (name, vehicle info, booking details); with payment processors to complete transactions; with service providers who help us operate the platform (hosting, email services); and when required by law or to protect our legal rights. We never sell your personal data to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit, secure password hashing, regular security audits, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Account data is kept for as long as your account is active. Booking data is retained for 5 years for tax and legal purposes. You can request deletion of your account and associated data at any time.
7. Your Rights (GDPR)
Under GDPR, you have the following rights:
Right of Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Erasure
Request deletion of your data
Right to Portability
Receive your data in a portable format
Right to Restrict Processing
Limit how we use your data
Right to Object
Object to processing of your data
To exercise any of these rights, please contact us at info@parki.gr. We will respond within 30 days.
8. Children's Privacy
Parki.gr is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. For significant changes, we will notify you via email or through a prominent notice on our platform.
10. Contact
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
- Email: privacy@parki.gr
- Phone: 210-1234567
- Address: Ermou 25, Athens 105 63, Greece
You also have the right to file a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.